Associate Dean and Associate Professor of Management
Office: College of Business T-150D
Management, Marketing & Supply Chain Management
College of Business
KeithMiller@clayton.edu
Keith E. Miller is the Associate Dean and an Associate Professor of Management in the College of Business at Clayton State University. Prior to Associate Dean he served as Accreditation Director and Chair for the Department of Management. His research interests include process improvement methods, project management, change management, and online learning quality. He holds the Quality Matters Online Teaching Certificate, Peer Reviewer and Master Reviewer certifications, and several workshop facilitator roles. He has published in business journals including Decision Sciences Journal of Innovative Education and International Journal of Production Economics; he has previously published as a Chemical Engineer, way back in another life. Dr. Miller has more than 25 years of industry experience as a military officer, management consultant, corporate master trainer, Six Sigma practitioner, and now higher education faculty member and administrator, and has led or coached several hundred process improvement projects to completion along the way. He is a certified Project Management Professional, and a certified Six Sigma Black Belt and Master Black Belt.
Ph D, Chemical Engineering, Northwestern University, 1996
MBA, Supply Chain Management, Clayton State University, 2011
MS, Chemical Engineering, Northwestern University, 1993
BS, Chemical Engineering and Chemistry, Rose-Hulman Institute of Technology, 1991
Clayton State University Foundation University Professorship, Clayton State University Foundation, Honor, 2019
Beta Gamma Sigma Honor Society, Beta Gamma Sigma Honor Society, Honor, 2011
Tau Beta Pi, Tau Beta Pi Engineering Honor Society, Honor, 1991
Omega Chi Epsilon, Omega Chi Epsilon Honor Society, Honor, 1991
Keith Miller, Craig Hill, Antoinette R. Miller, Applying Performance Measures and Process Improvements in a Supply Chain: The Loch Dots Simulation, Decision Sciences Journal of Innovative Education – November 12 2019
Antoinette R. Miller, Keith Miller, Scott Bailey, Margaret Fletcher, Antoinette S. France-Harris, Sipai Klein, Maria Vickery, Partnering Academics and Community Engagement: A Quality Enhancement Plan for a Diverse and Non-Traditional University, Journal of Community Engagement and Scholarship – October 1 2019
Keith Miller, Executive Communication in Process Improvement, CRC Press – February 28 2019
Craig Hill, Peter Zhang, Keith Miller, Collaborative Planning, Forecasting and Replenishment (CPFR) & Firm Performance: An Empirical Evaluation, International Journal of Production Economics – February 2018
Keith E Miller, Craig Hill, Antoinette R Miller, Bringing Lean Six Sigma to the Supply Chain Classroom: A Problem-Based Learning Case, Decision Sciences Journal of Innovative Education – October 1 2016
Keith Miller, Craig Hill, Scott Bailey, From Design Thinking to Decision Making: Implementing a Desktop Assurance of Learning Dashboard, Decision Sciences Institute National Meeting 2020, Decision Sciences Institute – November 23 2020
Keith Miller, Craig Hill, Scott Bailey, What to do with Data: Building a Desktop Decision Support System for Assurance of Learning, Decision Sciences Institute National Meeting 2019, Decision Sciences Institute – November 23 2019
Keith Miller, Craig Hill, Antoinette R. Miller, Teaching Process Improvement in the Supply Chain: A Dots Simulation, Decision Sciences Institute National Meeting 2016, Decision Sciences Institute – November 19 2016
Keith Miller, Craig Hill, Identifying and Prioritizing a Process Improvement Pipeline: A Streamlined Approach, Decision Sciences Institute National Meeting 2016, Decision Sciences Institute – November 19 2016
Keith E Miller, Craig Hill, Transforming an organization from activity-based to project-based management, Decision Sciences Institute National Meeting 2014, Decision Sciences Institute – November 22 2014
College, Department of Management, Administrative Assignment, Department Chair – July 1 2018 to July 31 2020
College, AACSB Reaccreditation Director, Committee Chair – May 1 2015 to June 30 2026
University, Faculty Senate, University Senate Service – August 1 2016 to July 31 2018
University, Institutional Review Board (IRB), Committee Chair – August 1 2015 to July 31 2017
College, Strategic Refresh Task Force, Committee Member – October 1 2017 to June 30 2026
Member, Decision Sciences Institute August 2014 to Present
Member, Project Management Institute February 2015 to Present
Member, American Chemical Society August 1993 to Present
Member, United State Army, International – May 25 1991 to March 9 2000