Associate Dean and Professor of Management
Office: College of Business T-150D
Management, Marketing & Supply Chain Management
College of Business
KeithMiller@clayton.edu
Keith E. Miller is the Associate Dean and a Professor of Management in the College of Business at Clayton State University. Prior to Associate Dean he served as Accreditation Director and Chair for the Department of Management. His research interests include process improvement methods, project management, change management, and online learning quality. He holds the Quality Matters Online Teaching Certificate, Peer Reviewer and Master Reviewer certifications, and several workshop facilitator roles. He has published in business journals including Decision Sciences Journal of Innovative Education and International Journal of Production Economics; he has previously published as a Chemical Engineer, way back in another life. Dr. Miller has more than 25 years of industry experience as a military officer, management consultant, corporate master trainer, Six Sigma practitioner, and now higher education faculty member and administrator, and has led or coached several hundred process improvement projects to completion along the way. He is a certified Project Management Professional, and a certified Six Sigma Black Belt and Master Black Belt.
Ph D, Chemical Engineering, Northwestern University, 1996
MBA, Supply Chain Management, Clayton State University, 2011
MS, Chemical Engineering, Northwestern University, 1993
BS, Chemical Engineering and Chemistry, Rose-Hulman Institute of Technology, 1991
Clayton State University Foundation University Professorship, Clayton State University Foundation, Honor, 2019
Beta Gamma Sigma Honor Society, Beta Gamma Sigma Honor Society, Honor, 2011
Tau Beta Pi, Tau Beta Pi Engineering Honor Society, Honor, 1991
Omega Chi Epsilon, Omega Chi Epsilon Honor Society, Honor, 1991
Dewey W Todd, Craig A Hill, Stan Blankenship, Keith E Miller, The Effect of the COVID-19 Pandemic and the Recent Economic Crisis on Hiring and the Supply Chains of Southeastern U.S. Businesses, SAM Advanced Management Journal – January 2023
Dewey W Todd, Craig Hill, Stan Blankenship, Keith Miller, Improving Student Learning in an Operations Management Course: An Integrated Group Project , Operations Management Education Review – December 2022
Keith Miller, Executive Communication in Process Improvement, CRC Press – February 28 2019
Craig Hill, Peter Zhang, Keith Miller, Collaborative Planning, Forecasting and Replenishment (CPFR) & Firm Performance: An Empirical Evaluation, International Journal of Production Economics – February 2018
Keith Miller, Craig Hill, Antoinette R. Miller, Applying Performance Measures and Process Improvements in a Supply Chain: The Loch Dots Simulation, Decision Sciences Journal of Innovative Education – November 12 2019
Craig Hill, Keith Miller, Antoinette R. Miller, The Self-Inflicted Wounds of Assessment Purgatory: Some Lessons to Learn, Decision Sciences Institute Annual Conference 2024, Decision Sciences Institute (DSI) – November 20 2024
Keith Miller, Craig Hill, Kamran Moghaddam, Antoinette R. Miller, Distance Learning: Improving Course Design with Online Standards, Decision Sciences Institute Annual Conference 2023, Decision Sciences Institute (DSI) – November 18 2023
Dewey Todd, Craig Hill, Stan Blankenship, Keith Miller, Student Learning Using Case Studies in an Operations Management Course, Decision Sciences Institute National Meeting 2022, Decision Sciences Institute – November 19 2022
Craig Hill, Dewey Todd, Stan Blankenship, Keith Miller, A Pandemics Effect on Human Resources and Supply Chain Activities, Decision Sciences Institute National Meeting 2021, Decision Sciences Institute – November 19 2021
Keith Miller, Craig Hill, Scott Bailey, From Design Thinking to Decision Making: Implementing a Desktop Assurance of Learning Dashboard, Decision Sciences Institute National Meeting 2020, Decision Sciences Institute – November 23 2020
College, Department of Management, Administrative Assignment, Department Chair – July 1 2018 to July 31 2020
College, AACSB Reaccreditation Director, Committee Chair – May 1 2015 to June 30 2026
University, Faculty Senate, University Senate Service – August 1 2016 to July 31 2018
University, Institutional Review Board (IRB), Committee Chair – August 1 2015 to July 31 2017
College, Strategic Refresh Task Force, Committee Member – October 1 2017 to June 30 2026
Member, Decision Sciences Institute August 2014 to Present
Member, Project Management Institute February 2015 to Present
Member, American Chemical Society August 1993 to Present
Member, United State Army, International – May 25 1991 to March 9 2000