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Dr. Keith Miller

Assistant Professor and Chair, Department of Management

Office: Clayton Hall T-239
College of Business


Dr. Miller is an Associate Professor of Management in the College of Business, Accreditation Director, and Chair, Department of Management, at Clayton State University. His research interests focus on methods of process improvement, project management, and organizational change management. He has published previously as a chemical engineer, and this paper is his first publication in the field of business. Keith has more than 20 years of industry experience as a military officer, management consultant, corporate master trainer, and Six Sigma practitioner, and has led or coached several hundred process improvement projects to completion. He is a certified Project Management Professional, and a certified Six Sigma Black Belt and Master Black Belt.


Ph D, Chemical Engineering, Northwestern University, 1996

MBA, Supply Chain Management, Clayton State University, 2011

MS, Chemical Engineering, Northwestern University, 1993

BS, Chemical Engineering and Chemistry, Rose-Hulman Institute of Technology, 1991

Awards and Honors

Clayton State University Foundation University Professorship, Clayton State University Foundation, Award, 2019

Beta Gamma Sigma Honor Society, Beta Gamma Sigma Honor Society, Honor, 2011

Tau Beta Pi, Tau Beta Pi Engineering Honor Society, Honor, 1991

Omega Chi Epsilon, Omega Chi Epsilon Honor Society, Honor, 1991

Intellectual Contributions

Keith E Miller, Craig Hill, Antoinette R Miller, Applying Performance Measures and Process Improvements in a Supply Chain: The Loch Dots Simulation, Decision Sciences Journal of Innovative Education – October 1 2019

Keith Miller, Executive Communication in Process Improvement, CRC Press – February 28 2019

Craig Hill, Peter Zhang, Keith Miller, Collaborative Planning, Forecasting and Replenishment (CPFR) & Firm Performance: An Empirical Evaluation, International Journal of Production Economics – February 2018

Keith E Miller, Craig Hill, Antoinette R Miller, Bringing Lean Six Sigma to the Supply Chain Classroom: A Problem-Based Learning Case, Decision Sciences Journal of Innovative Education – October 1 2016


Keith Miller, Margaret A Thompson, Craig Hill, Building a More Robust Capstone: Using program assessments to improve online delivery, Decision Sciences Institute National Meeting 2017, Decision Sciences Institute –  November 20 2017

Keith E Miller, Lean Six Sigma and the Supply Chain: What Can LSS Do For You?, CSU Supply Chain Fellows Symposium 2016, Center for Supply Chain Management CSU –  October 27 2016

Keith Miller, Craig Hill, Antoinette R. Miller, Teaching Process Improvement in the Supply Chain: A Dots Simulation, Decision Sciences Institute National Meeting 2016, Decision Sciences Institute –  November 19 2016

Keith Miller, Craig Hill, Identifying and Prioritizing a Process Improvement Pipeline: A Streamlined Approach, Decision Sciences Institute National Meeting 2016, Decision Sciences Institute –  November 19 2016

Keith E Miller, Craig Hill, Transforming an organization from activity-based to project-based management, Decision Sciences Institute National Meeting 2014, Decision Sciences Institute –  November 22 2014

Service to the University & University System of Georgia

College, Department of Management, Administrative Assignment, Department Chair –  July 1 2018 to May 31 2021

College, AACSB Reaccreditation Director, Committee Chair –  May 1 2015 to May 31 2021

University, Faculty Senate, University Senate Service –  August 1 2016 to July 31 2018

University, Institutional Review Board (IRB), Committee Chair –  August 1 2015 to July 31 2017

College, Strategic Refresh Task Force, Committee Member –  October 1 2017 to May 31 2021

Service to the Profession

Member, American Chemical Society August 1993 to Present

Member, Project Management Institute February 2015 to Present

Member, Decision Sciences Institute August 2014 to Present

Member, American Society for Quality August 2003 to Present

Service to the Community

Member, United State Army, International –  May 25 1991 to March 9 2000