Biography
Md Rokonuzzaman, PhD is an Assistant Professor in the Department of Management, Marketing, and Supply Chain Management at College of Business, Clayton State University, USA. He received his PhD in Marketing from University of North Texas, USA. His research interest areas are retail services, service failure & recovery, service innovation, technology and value co-creation. His publications appear in the Journal of Business Research, Industrial Marketing Management, Journal of Services Marketing, Journal of Retailing and Consumer Services, Journal of Brand Management, and Marketing Intelligence & Planning among others.
Education
Ph D, Marketing, University of North Texas, 2017
MBA, Marketing, University of Dhaka, 2007
MS, Supply Chain Management, North Carolina AT&T State University, 2013
BBA, Marketing, University of Dhaka, 2006
Service to the University & University System of Georgia
University, Academic Policy Commitee , Committee Member – Fall 2025 to Present
College, Research Committee , Committee Member – April 17 2020 to Present
College, FDIC, Committee Member – August 2024 to Present
College, BBA Curriculum Task Force for Analytics, Committee Member – August 2020 to Present
Teaching Interest
Marketing Research, Marketing Analytics, Marketing Strategy, Global Business
Research Interest
Retail services, service failure & recovery, service innovation, Technology and value co-creation
